When a storm tears through Memphis and shingles start peeling off the roofline, you need a crew that picks up the phone and shows up — not a call center that puts you on hold.

Roof Repair Smedway didn't start as a franchise looking for a market to plant a sign in. Our crews trained on real tear-offs, real ridge vents, and real attic inspections in Memphis, NY before we ever put a truck on the road under this name.
We carry full liability coverage and workers' compensation, and every lead installer holds current state licensing, so a claim adjuster, a home inspector, or your own insurance carrier can verify our credentials without a single awkward phone call.
Roofing is a trade where shortcuts hide for a year or two and then fail at the worst possible moment, usually during the next hard rain. We build every Roofing job — big or small — the same way, whether it's a single shingle repair or a full tear-off.

Verified licensing across Memphis, NY with documentation available on request.
Emergency lines stay staffed through nights, weekends, and holidays.
You'll see the number before any work starts, not buried in a final invoice.
Local crews already know the weather patterns and permit offices in Memphis, NY.
A roof rarely fails all at once. It sends smaller signals first, and catching them early is almost always cheaper than waiting for the emergency call.
Asphalt shingles shed protective granules as they age, and a gutter full of grit usually means the surface layer is wearing thin.
Once a shingle starts warping, it's no longer sealing properly against wind-driven rain.
Climb into the attic on a sunny day — if you see pinpricks of daylight, water can get through the same gaps.
Sagging drywall or a soft spot underfoot in the attic usually points to sustained moisture damage, not a one-time drip.
Poor roof ventilation or compromised insulation from a slow leak can quietly push cooling costs up month over month.
A visible bare patch after a windstorm means the roof's weather barrier has a direct gap that needs covering immediately.
Whether it's a single emergency tarp or a full system replacement, each service below is handled by technicians who specialize in that exact scope of work.
Emergency dispatch covers downed limbs through the roof deck, storm-torn flashing, and wind-lifted shingle sections that need immediate coverage.
From a handful of cracked shingles to a full asphalt or metal system replacement, our residential crews scope the job against manufacturer specs, not guesswork.
Commercial roofs carry different loads and different membrane systems than residential shingles, and our crews are trained on TPO, EPDM, and modified bitumen accordingly.
Replacement jobs include a detailed material walkthrough so you're choosing a system that fits your climate exposure and budget, not just whatever's on the truck.
Post-storm inspections give homeowners a documented record for insurance purposes, whether or not a claim is ultimately filed.
If a roof has an unusual pitch, an older material system, or a custom architectural feature, our senior crews handle the scoping personally.

A dispatcher takes down your address, roof type, and the issue, then routes it to the nearest available crew in Memphis, NY.
The inspection covers decking condition, flashing points, and ventilation, not just the obvious problem area.
No verbal-only pricing — every number is documented so there's no confusion at invoice time.
A final walkthrough confirms the repair or install meets the agreed scope before the invoice is closed out.
Because our teams are already local, we're rarely the company still driving in from three counties away.
Every job gets a written estimate before a single nail is pulled, so there's no surprise number waiting at the end.
Our installers train on manufacturer specifications for shingles, underlayment, and flashing systems, not just general carpentry.
Every repair and install comes with a workmanship warranty separate from the manufacturer's material warranty.
We've worked with enough adjusters across Memphis, NY to know what documentation actually gets a claim approved faster.
If a repair is all your roof needs, we'll say so — we don't push a full replacement to inflate the invoice.

A verbal promise doesn't hold up when you need it — that's why our guarantee is documented, dated, and handed to you at project close.
We also guarantee the estimate itself: barring a scope change you approve in writing, the number on your written quote is the number on your final invoice.
Roof Repair Smedway dispatches Roofing crews to Memphis and the surrounding communities throughout Memphis, NY, with additional coverage available on request for properties just outside our standard radius.
Because our crews already know the layout of Memphis and the surrounding parts of Memphis, NY, we rarely waste a homeowner's morning on a wrong-turn delay.

"Full tear-off and reroof on our place took three days start to finish. Cleanup was better than I expected — not a single nail left in the yard."
— Memphis Homeowner
"Commercial flat roof on our shop had ponding water for years. They fixed the drainage issue instead of just patching the same spot again."
— Memphis Homeowner
"They talked us out of a full replacement we didn't need. Repaired the flashing instead and it's held up fine two winters later."
— Memphis Homeowner
"Crew showed up on time, walked me through the attic issues with photos, and didn't try to upsell anything."
— Memphis Homeowner
"Storm-chasers kept knocking on our door after the last big wind event. We called Roof Repair Smedway instead because they're actually based here."
— Memphis Homeowner

Licensed, insured, and dispatched locally across Memphis, NY — call now for a written estimate.
☎ Call +1-855-469-0306